Account Setup: Activate your account from the MassPay email link, set a secure password, and complete identity verification.
Security: Enable two-factor authentication (2FA) and set up email/SMS alerts to protect your account.
Dashboard Overview: The home page shows pending and completed payments, quick links for transfers, transaction history, and profile settings.
Transfers: Cash out funds to your bank or move money between wallets with simple step-by-step prompts.
Transaction History: View detailed payment records, filter by date, and export to CSV, PDF, or Excel.
Profile Management: Update preferences, change your password, and manage security options.
Best Practices: Use strong passwords, review your activity regularly, and always double-check payment details before confirming.
Troubleshooting: Reset your password if locked out, check spam folders for notifications, and try clearing browser cache for technical issues.
Support: For additional help, email support@masspay.io — available 24/7 with a two-hour response time.
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